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  • About the handling of personal information

    Daio Seisakusho Co., Ltd. (hereinafter referred to as the "Company") recognizes the importance of protecting personal information and considers it important to properly manage it. All of our employees recognize the importance of protecting personal information, and will strive to maintain legal compliance and maintain and improve safe handling.

    [What is personal information?]
    "Personal information" refers to information about an individual who can identify a specific individual such as the name, address, and telephone number provided by the Company.

    [About collection of personal information]
    In the following cases, we will collect personal information after obtaining the customer's consent or after notifying and publicizing the handling policy.

    • Ordering our products (over-the-counter/online shop)
    • Delivery of goods
    • Participation in exhibitions, seminars, etc.
    • Inquiries from customers including complaints

    [Scope of use]
    Personal information provided by customers will not be disclosed to third parties except in the following cases.

    • If we have your consent
    • When entrusting the work to shipping companies, payment companies, etc.
    • When required to provide personal information by law

    The Company will promptly respond to inquiries regarding the correction or suspension of use of personal information sent by customers.
    In addition, we will respond to browsing of personal information within a reasonable range.

    [Management system for personal information]
    Personal information provided by customers will be appropriately managed within a reasonable range so that unauthorized access, loss, destruction, falsification, leakage, etc. will not occur.
    In addition, we will continue to carry out education and training for employees regarding the protection and appropriate handling of customer personal information.

    For inquiries regarding your personal information, please contact the following.
    Customer contactCounterfeit
    If you would like to send it directly by

    SSL Global Sign Site Sticker

HOMEHOME > Contact > Claim window

Complaint window

On the complaint window, we accept inquiries from customers regarding quality and service complaints after purchase, defective returns/cancellations, and repair requests.

We will do our best to respond within one business day, but if you are in a hurry, please contact us by phone.

Customer information input → Confirmation of input contents → Transmission completed
【Any】company name
【Any】Person in charge
【Any】phone number - -
【Any】mail address

Please enter it twice for confirmation.
[Required]Claim content
(Up to 1000 double-byte characters)
【Any】attached image
The image file that can be sent is ".jpg .jpeg .png .gif".
The size is up to 3MB for 7 images.
If the size is larger than that, please send it directly by e-mail.
Send directly by email
【Any】Postal code Postal Code -   Post code search engine

City name (eg Dojima, Kita-ku, Osaka)

Street address/building name (eg: XNUMX-XNUMX-XNUMX)
You can enter the address in two separate parts.
Be sure to enter the apartment name.
【Any】Business category
Please check the contents and check.
("Agree and go to confirmation screen" button will be enabled)

Please check "Handling of personal information" on the left, and if you agree, click the "Agree and go to confirmation screen" button.

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